Returns & Exchanges Policy
At Imperium Network, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Our goal is to ensure a seamless shopping experience from the moment you browse to the moment your return is processed.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.